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Risk Management & Tort Defense Division

Goals and Objectives - 2015 Biennium

Department Mission: To serve, satisfy, and support our customers.

Division Mission: To provide comprehensive and cost-effective legal defense, claims adjudication, insurance coverage, and risk management services to state agencies that serve the citizens of Montana.

SERVE
Provide service based on standards, best practices, and fiscal sustainability.

Goal: Maintain financial stability of the state property/casualty insurance fund.

Objectives:

Retain a stable reserve position.

Deliver fair, consistent insurance premium levels.

Allocate insurance premiums based on relative loss experience and/or exposure.

   

SATISFY
Emphasize efficiency, reliability, transparency, and leadership.

Goal: Provide effective and efficient defense for claims and lawsuits filed against the state under the Montana Tort Claims Act.

Objectives:

Investigate, analyze, and evaluate claims and lawsuits, determine those with merit, and resolve them consistent with the evaluation.

Consult with state clients to prepare unresolved cases for dismissal or resolution at trial.

 

Goal: Offer comprehensive, cost-effective property/casualty insurance for Montana state government.

Objectives:

Obtain broad insurance coverage with favorable terms and conditions.

Establish reasonable insurance rates through effective bidding practices and appropriate insurance deductibles and limits.

 

 
SUPPORT
Maintain relationships and provide resources to support effective government.

Goal: Assist state agencies in establishing effective risk management programs.

Objectives:

Conduct inspections of key state properties to identify potential hazards and provide recommendations to affected agencies.

Promote risk management through newsletters, bulletins, and incentives.

Assist state agencies to mitigate losses through consultation and training.

 

Goal: Create and maintain a professional, diverse and responsive workforce.

Objectives:

Recruit and retain highly skilled employees with appropriate knowledge, skills, abilities, and personal qualities that enable them to be effective.

Offer regular mentoring opportunities in a supportive environment.

Provide meaningful training experiences to increase employee knowledge and skills as resources permit.